I help organizations turn strategy into results which people can see: funded priorities, programs that land, and teams that keep improving after I leave the room. For 20+ years, I've led strategy, planning and transformation across the public and private sectors, in transportation, utilities, healthcare, higher education, business intelligence and enterprise technology.
My work sits where executive intent meets operational reality:
• Strategy; enterprise planning: connecting long-term goals to annual priorities, investment decisions and performance measures. At TransLink, I secured approval for every business case I led (up to $10M each) and ran a strategy consulting portfolio that found up to $1M in savings during a fiscal cliff.
• Programs; operating models: building the cadence, standards and metrics that make delivery predictable. In my current role, I lead a global team of 15 and lifted service velocity 65% in three months.
• Change; capability: Prosci-certified, I design change so it lasts, from Lean Six Sigma cohorts rated 9.5/10 to an upskilling program that reached 35% of staff and 6 promotions within 6 months.
I'm a computer scientist by training (MSc, University of Victoria), and my published research on human trust in AI systems shapes how I lead technology change today: start with the people, then design the system.
Having lived in three countries, I lead with curiosity and range. My Clifton Strengths (Developer, Relator, Connectedness) show up in how I build teams. I founded TransLink's multicultural employee group and grew it to 100+ members in under a year and implemented policy and programs that support customer journeys and inclusivity.
Beyond my day job, I designed and teach the Agile Business Analysis course for the University of Manitoba and Simon Fraser University, serve as faculty at McMaster, and advise Project Management and Business Analysis conferences. As an author and international speaker on executive presence and leadership, I've coached thousands of professionals worldwide.
Credentials: CBAP · Prosci Change Practitioner · Lean Six Sigma Green Belt · ITIL · Strategy Excellence (UBC) · former IIBA Board Director · UWN Woman of Inspiration nominee (2024).
What drives me is meaningful change: work that lifts people up and leaves our communities better than we found them.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.